ZD77's Privacy Policy — Your Data Is Secure

Welcome to ZD77. This Privacy Policy ("Policy") applies to the ZD77 website, mobile application, and all associated services. By using ZD77, you are deemed to have accepted the terms of this Privacy Policy.

We believe transparency is the foundation of trust. This policy clearly outlines what data ZD77 collects, why it is collected, how it is used, and who it is shared with. It is written to ensure users in Bangladesh can easily understand it.

ZD77 adheres to international data protection standards. Our Privacy Policy is aligned with the core principles of the GDPR (General Data Protection Regulation). Keeping your data secure is our highest priority.

ZD77 only collects information necessary to operate and improve our services. We gather data from three main sources.

ZD77 uses the data it collects for the purposes outlined below. In each case, only the minimum necessary data is used.

• Account Management: Your information is used for registration, login, password reset, and account verification.
• Payment Processing: Financial information is used to process deposits and withdrawals and to maintain transaction records.
• Fraud Prevention: Data is used to detect multiple accounts, monitor suspicious transactions, and maintain the security of the platform.
• Service Improvement: Betting patterns and preferences are analyzed to improve the overall user experience.
• Responsible Gaming: Gaming data is reviewed to identify unusual betting behaviour and provide appropriate support to users.
• Legal Compliance: Certain data is retained to meet the requirements of licensing authorities and regulatory bodies.

ZD77 never shares your information with third parties for advertising purposes. Our marketing communications relate exclusively to ZD77's own promotions.

ZD77 does not sell your personal data to any third party. However, data may be shared in the limited circumstances outlined below.

• Payment Processors: Payment gateways such as bKash, Nagad, and Rocket receive the financial information required to process transactions. This data is handled under their own respective privacy policies.
• Legal Authorities: ZD77 is legally required to provide certain information in response to valid orders from courts or government regulatory authorities.
• Technology Service Provider: Limited information may be shared with trusted partners for server hosting, cybersecurity, and analytics services. These partners are bound by strict confidentiality agreements.
• Fraud Prevention: Limited information may be verified against industry-wide blacklist databases to help detect fraudulent activity.

Cookies are used on the ZD77 website and app. Cookies are small text files stored on your device that help improve the quality of our services.

• Essential Cookies: These cookies are essential for maintaining login sessions and ensuring security. Disabling them will prevent the service from functioning properly.
• Analytics Cookies: Collects anonymous data to understand how users interact with the site. These cookies can be disabled.
• Preference Cookies: Used to remember your language, theme, and other preferences. Optional.

You can manage cookies through your browser settings. However, disabling all cookies may cause certain features of ZD77 to not function properly.

As a ZD77 user, you have several important rights over your own data. Contact our support team to exercise any of these rights.

ZD77 does not retain your data beyond what is necessary. Separate retention periods are defined for different types of data.

• Account Information: Retained for the lifetime of your account and for 5 years after closure — as required by law.
• Financial Transaction Data: Retained for a minimum of 7 years from the date of transaction, in accordance with financial regulatory requirements.
• Log Files & Session Data: Generally retained for up to 90 days.
• Support Contact: Retained for up to 1 year after the issue is resolved.

Once the retention period expires, data is securely deleted or anonymized. No data is kept longer than necessary.

ZD77 is strictly for users aged 18 and above. We do not knowingly collect data from minors, and minors are not permitted to use our platform.

• Age verification is carried out at registration. Users under 18 will not be permitted to create an account.
• If we become aware that a minor is using our platform, the account will be suspended immediately and any collected data will be deleted.
• If parents suspect their child is using ZD77, please contact our support team immediately. We will take prompt action.

ZD77 may update this Privacy Policy from time to time. Where significant changes are made, registered users will be notified by email.

• The date of each update will be noted at the top of this page.
• For significant changes, 30 days' notice will be given before the changes take effect.
• Continued use of ZD77 after any updates indicates your acceptance of the revised policy.
• If you object to any policy changes, you have the option to close your account.

Contact us for any questions, complaints, or requests to exercise your rights regarding this Privacy Policy. We typically respond within 24 to 48 hours.

Once your identity has been verified, we will process your request. Depending on the complexity, this may take up to 30 days. Thank you for your trust in ZD77.